We want you to be completely satisfied with your purchase. That’s why we offer a straightforward returns policy for eligible products:
Returns Eligibility:
We accept returns on sealed and unused products.
You must notify us within 14 days of receiving your order.
Once approved, you have an additional 14 days to return the item(s).
Please contact us before returning any product to obtain a Return Merchandise Authorisation (RMA) number.
Fragrance Orders:
Fragrance products can be returned only if they remain sealed.
Opened or used fragrance products are not eligible for return.
Please Note – Fragrance Oils
Due to hygiene regulations and safety standards, fragrance oils are non-returnable and non-refundable.
This policy is in place to protect your health and safety, as well as that of our other customers. Once opened, perfume oils may come into contact with skin or air, which can:
Introduce bacteria or other contaminants
Affect the product’s integrity or scent
Render it unsuitable for resale
We appreciate your understanding and your continued support.